Several years ago, Dervla Loughnane, a psychologist with more than 20 years’ experience, was called to a school because a student had committed suicide. Going through the student’s phone, Loughnane realised that he had not contacted anyone before ending his life. That was why she set up Virtualpsychologist — a 24/7 counselling service provided over mobile text messaging — in 2017. She strongly believes that more needs to be done about rising mental health issues and the close to 800,000 suicides a year worldwide, according to latest WHO statistics. She explains her solution: “With people always on their phones, texting their problems is an easier way for them to communicate what’s troubling them.” Her company managed to help 1,593 individuals across Australia and Asia Pacific last year.